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OUTSTANDING!!! The right part for the right price. My son's iPod us up and running again. -Davis ---------------------- VERY IMPRESSIVE! I got it a few days ago. It works great. My old friend is revived. Thanks for great work and quick service. -TJ ---------------------- THANKS! It works great. Thank you for being honest also. Apparently I over paid you, and you returned a check to me.This means a lot to me that I know that I am dealing with honest people. I will ALWAYS send our iPods to you if work needs done. You will have all of my business, now and forever. -Ken ---------------------- Thanks so much. I can't help but wish that there were more businesses that operate like yours. I assure you that I will be singing your praises to all my Pod-pals. -John ---------------------- Thanks again. I am very happy with my iPod. It is a rare thing to do business with a company and be this satisfied. -John ---------------------- I want to thank you for your excellent service. It is prompt and the price is very reasonable.I am very grateful and will enthusiastically recommend DigiExpress to others. -Ron --------------------- I wanted to take the time to commend you on your phenomenal service and prices. I ordered a headphone jack and faceplate which cost about 1/3 of the price the Apple store was going to charge me to fix my iPod. The necessary tools needed to fix it are included and replacing the parts was fairly easy. You guys revitalized my iPod and it now looks and plays like new. Thank you very much!!! -Marcus


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Home > Warranties and Refund Policies

DigiExpress - iPod, iPhone and iPad Parts and Repair Warranties and Refund Policies

Parts and Repair:

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "DigiExpress" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. DigiExpress. of PA.

DigiExpress provides both a 15 day refund policy and a lifetime warranty on our batteries and iPod LCD screens please read the terms below.

iPhone 1G LCD/Digitizer assemblies are subject to a 20% re-stocking fee.

Nano batteries can't be returned/refunded if they have already been soldered in an iPod.

15 Day Refund Policy. We will gladly refund your money, no questions asked, for any part you purchase from us unless otherwise specified, as long as you return it to us within 15 days of the purchase date, unopened in excellent condition. Used batteries can not be returned or refunded. Any main electronics board or hard drive that has been installed or opened is not eligible for a refund. Labor and shipping costs are nonrefundable. Refunds are only available to the original purchaser. More than 15 days but less than 30 days from the order date, you may still return eligible items for store credit.

If you would like a refund, send the product and proof of purchase to us and we will mail you a refund check or credit your payment source within 10-14 days of receipt. All returned parts will be tested before a refund is issued.

Lifetime Warranty. We warrant our batteries and LCD screens to be free from defects in materials and workmanship and to operate in the manner intended, for as long as you use it in the music player for which it was originally purchased.

  • If you purchased a battery directly from us, we will replace it upon your request for free, plus a nominal shipping and handling charge.
  • If you purchased an LCD screen directly from us, we will replace it upon your request, plus a nominal shipping and handling charge.

If you wish us to install your new replacement battery or LCD screen, the standard tech fee applies.

Parts or products for which replacement is made shall become our property.

We reserve the right to replace any product which has been discontinued from its product line with a new product of comparable value and function.

WE DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR USE, EXCEPT AS EXPRESSLY SET FORTH HEREIN.

OUR SOLE OBLIGATION UNDER THIS LIMITED WARRANTY SHALL BE TO REPAIR OR REPLACE THE COVERED PRODUCT, IN ACCORDANCE WITH THE TERMS SET FORTH HEREIN. WE EXPRESSLY DISCLAIM ANY LOST PROFITS, GENERAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM BREACH OF ANY WARRANTY, OR ARISING OUT OF THE USE OR INABILITY TO USE ANY OF OUR PRODUCTS OR SERVICES. ANY WARRANTIES WHICH ARE IMPLIED AND WHICH CANNOT BE DISCLAIMED SHALL BE LIMITED IN DURATION TO A TERM OF ONE YEAR FROM THE DATE OF ORIGINAL RETAIL PURCHASE.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

We reserve the right to modify or discontinue, any product at any time.

Refurbished iPods:

We provide a 30 day warranty against manufacturer defects for all refurbished iPods. If the product fails within 30 days you may return it for a replacement or repair at our discretion. The product warranty may be void if the item shows signs of misuse including physical damage, water damage or excessive hard drive pending sectors when applicable. Our extended warranties extend the length of time that the warranty is applicable, but does not change the terms of the warranty. Refurbished iPods are subject to a 25% restocking fee if you wish to return it within 30 days. We do not accept returns on refurbished iPods after 30 days.


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